VF11- Transaction shows "open"in document flow- how to complete it?

[former_member1119279]

Hi

I have reversed a billing document (Invoice) via VF11 but the transaction shows "Open" instead of "Completed" in the document flow and cancellation is not reflected in the accounting. how to complete the transaction?

[lenastodal]

Hi Kimia,

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[Lakshmipathi]

For better clarity, can you share the screen shot of document flow from sale order ?