One of our users is a Super User but on the Business Partner Master Data screen, the User Defined Fields are greyed out.
This is user specific as the issue is happening for the same user on 2 seperate PCs.
Other users can update these UDFs - any suggestions?
take a look at this SAP Note :
Cannot access settings for the user defined fields
Cannot access settings for the User Defined Field(UDF)
UDF, user defined field, sbo-udf, settings for UDF are inactive, the settings for the udf are greyed out.
Reason and Prerequisites
Need to use the Settings option to order the udf.
In Tools -> User Defined fields -> Settings the option 'Settings' is greyed out and inactive.
If in Tools -> User Defined fields -> settings and this option is not available then return to the document and click anywhere in the main document window.
Now return to Tools -> User Defined fields -> settings and this option will now be active.