Unable to cancel/reverse invoice document

[Former Member]

Hello,

We have an issue wherein we are unable to reverse an invoice document.

Details:
We created a service PO and posted GR via service entry sheet process.
While posting invoice via MIRO, the amount in basic data tab was entered as 0 (zero) and all amount was entered against unplanned delivery costs (details tab) and the document was posted.
Now, when we are trying to reverse this document via MR8M, we are getting error "you are not allowed to have zero lines only".

I know that this is happening because during reversal process, the system tried to generate FI document, it cannot do the same because there are no lines with >0 amount and hence it is giving this error.

Can anyone help on how to fix this issue? How can we reverse this document?

Thanks,

Ani.

[Prasoon · Accepted solution]

Hi,

  Please check the note: 1646182 - Error M8278: You are not allowed to have zero lines only which exactly explains the same issue.

Regards,

AKPT

[former_member183424]

Try one this..

Go to MIRO

Click on

Then enter the Invoice document number..

Then press

Then just enter the Reversal Reason and posting date...

[Former Member]

Hello Dev,

Both MR8M and MIRO lead to same steps for reversing the invoice document. Iam getting error "you are not allowed to have zero lines only" after giving reversal reason, posting date and hitting enter.

Thanks.

[former_member183424]

The message no is M8278..

Check the similar thread

Check the oss note 708649....