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travelling expenses against Service call

Former Member
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Dear Expert

When i sold Machine manage by Serial No with 1 year warranty

Service Contract also created

When my customer call me & say that some problem in Machine then Company send one technician to customer place

then technician solve the issue at customer location

i do not charge to customer because his machine is in warranty

But how we track traveling expenses against there service call

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi Mahajan

Unfortunately Service Calls cannot Records Costs / Operational Cost. I think you are more interested to know how much of money did company spent on each contract for warranties, if so you can create project codes to handle this senario

like Customer = Project = Contracts (may be many here). and Link this project In all Transactions & you can pull of Costs / Revenue by any of Project / Customer.

If you want to Track Costs by Contract (If Many for each customer) / by Service Call would be Complex. May be not worth the Info

Cheers

Sandeep

Former Member
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Hello

Check below links

Thanks & Regards

Pankaj Jha

kothandaraman_nagarajan
Active Contributor
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Hi,

Try this:

Add service type AR invoice under Expense tab to capture travelling expense.

Thanks & Regards,

Nagarajan


Former Member
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