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Training and Event Workflows Issue

former_member1229370
Participant
0 Kudos
82

Hi HR Gurus / Workflow gurus,

I am working on Training and Event Management Workflows.

When I create a booking or pre-booking or cancellation, I am expecting one of the following workflows to trigger.

WS 01200147 Approve Employee Attendance Cancellation

WS 01200151 Approve Employee's Attendance Booking

WS 01200160 Approve Employee's Rebooking

But workflow WS 00400120 (Correspondence error handling) is triggered.

As per SAP documentation on Training and Event Management, Workflow WS 00400120 will be triggered for one of the following reason -

1. Lacking authorization

2. Missing parameters (Plan version, notification abbreviations and so on)

3. Missing forms

4. Form not allowed for user (user group)

5. Incorrect recipient

6. Missing address/name of output medium

I am having SAP_ALL authorization, Plan Version, notif abbr, forms are maintained. Email addresses for the managers / employees / HR administrators are maintained.

Event linkage entries are active for all above workflows.

Can somebody help me to resolve this?

Thanks and Regards

Pras

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

1) Did you check whether SWU3 configuration is in place ???

2) Simulate the event and check whether the event is triggered.

3) Do an event trace and check whether workflow is triggered properly and check if you are passing relevant importing parameters ??

Regards

Ananth

former_member1229370
Participant
0 Kudos

Hi Suresh / Ananth,

Thanks for your replies.

Yes, I did check SWEL.

SWU3 is also fine.

Still not able to figure out why 'Correspondence error workflow' kicked off.

Is it something to do with configuration using SWEHR1 / SWEHR2 and SWEHR3?

Please advice.

Thanks and Regards

Pras

former_member1229370
Participant
0 Kudos

Hi,

Any udpates. Still it is not resolved.

regards

Pras

former_member1229370
Participant
0 Kudos

Hi,

I created following entries using SWEHR3 but still workflows (WS01200147 / WS01200151 and WS01200160) are not triggering.

Entries are as follows -

Obj.Type IT SubTy Upd Acty Bus.Object Event

-


Bus.Event 1001 A025 * BOKF PDRELA_025 REQUESTED

Bus.Event 1001 A025 * BOKP PDRELA_025 REQUESTED

Bus.Event 1001 A025 * BOKW PDRELA_025 REQUESTED

Bus.Event 1001 A025 * CNOW PDRELA_025 DELETEREQUESTED

Bus.Event 1001 A025 * CPRB PDRELA_025 DELETEREQUESTED

Function module column left blank (b'se you can't enter EVENT and FM on the same line) And so on...

SWEHR2 also contains entries for Business Object PDRELA_025 but event columns is blank and FM column has function module HR_EVENT_TRAINING_NOTIFICATION.

Am I missing something...do we need to mention events in SWEHR2 also.

Please urgently advice.

Thanks and Kind Regards

Pras

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Have you checked the Recipients address and also Spool control.

Good Luck

Om

former_member1229370
Participant
0 Kudos

Hi Om Prakash,

Thanks for the reply.

Yes, recipient address and spool control are maintained.

Any other clue?

Please revert.

Regards

Pras

suresh_datti
Active Contributor
0 Kudos

You can try by switching the Event Trace using the Tcode SWELS. Now create the training/booking event.

switch off the trace after you get the error.

now chekc the trace using Tcode SWEL.

You might get an idea what went wrong..

~Suresh