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tool used for suooprt

Former Member
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pls let me know the tool

used by the client to send the issue to the respective consultant


It would be great if u let me know the the process of receiving an issue??

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Former Member
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the tool is not same for every company and the client. every client is using their own tools to send the issues to the consultants.

so once consultant gets the issue details like issue No and description, than consultant will work on that issue accordingly.


Indhar Nivarthy