on 2020 Jun 12 8:11 AM
Request clarification before answering.
Dear Ahmet and Alessandro,
Such issues should normally be resolved by reinstalling Service Layer (SVL) as per below:
Windows:
SAP HANA:
If the issue persists, collect and analyze the detailed logs of Service Layer.
If no avail even after the above, I suggest that you contact Support and provide the relevant detailed logs as per the following:
Windows:
The detailed logs are to be collected from under: ...\SAP\SAP Business One ServerTools\ServiceLayer\logs. The error logs are error_xxxxx_log_xxxx_xx_xx.
Linux:
Make sure that you change all the settings back after your checks (!) to avoid performance issues.
Regards,
David Andrusko
SAP Business One Support
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