SUM error in phase SHADOW_IMPORT_INC

[former_member200588]

Hi All,

I am updating SAP erp 6 from ehp 4 to ehp 6 using SUM 1.0 SP10. I am getting below error in phase shadow_import_inc. Although a lot of people are getting error in this phase, however i could not find anyone having the same error as the one im getting. Also i am not able to find any relevant notes.

I tried using the latest TP and R3trans but the error remains. Can anyone please help? let me know if you need more details. Thanks!

The system that im running is Windows server 2008 and MSSQL 2008.

ERROR:
Detected the following errors:

# E:\usr\sap\trans\SUM\abap\log\SAPK-731BHINSAPBASIS.P20:
4 ETW000 waiting for the childrens' results (date&time: 01.05.2014 - 21:07:43)
4 ETW000 start of log fragment of child 00000014320
4 ETW000 child process 14320 - now importing the objects from 000001 to 999999 - minimal_as4pos was 000001 (date&time: 01.05.2014 - 21:07:44)
4 ETW690 COMMIT "772" "772"
3 ETW674Xstart import of "LIMUCOMMSAPK-731BBINSAPBASIS" ...
2EETW000 internal error in tw_mod_enhobj: nametabinfo of 'ENHOBJ~' not yet read

4 ETW000 Target client in "E070C~" updated ( )
4 ETW000 0 entries for E070~ imported (SAPK-731BHINSAPBASIS ).
4 ETW000 0 entries for E071~ imported (SAPK-731BHINSAPBASIS* ).
4 ETW000 0 entries for E070C~ imported (SAPK-731BHINSAPBASIS ).
3 ETW674Xstart import of "LIMUCOMMSAPK-731BBINSAPBASIS" ...
2EETW000 internal error in tw_mod_enhobj: nametabinfo of 'ENHOBJ~' not yet read

[former_member200588 · Accepted solution]

Hi All,

Finally SAP have replied.

First, It is true that I am using R3trans from April 2014 onwards in the SUM folder. My start system is using kernel 721 ext as of December 2013. But in SUM 1.0 SP 10, it explicitly ask for an updated R3trans in one of the beginning phase.

Now that I am restarting the whole update with SUM 1 SP 9, it didnt ask for an updated R3trans. Lets hope that this will work.

02.05.2014 - 09:14:14 CET - Reply by SAP
Dear Customer, On public holidays only VH's will be taken care. And regarding the issue there are many other customers who are facing the same issue. It seems a bug with the last R3trans version. What version are you using? If it is from April/2014 onwards, please replace it with an older version, then repeat the phase. Replace only R3trans, not tp or any other kernel file. Hope this information helps!! Kindly let us know if you have any issues further. Thank you. Kind Regards, Mahalakshmi S SAP Active Global Support.

[Former Member · Accepted solution]

Hi Roc,

I was having the same issue as you.

I was using the latest R3trans 229 - April/2014 for kernel 7.21_EXT UC. So I reverted back to R3trans 201 and Restarted the phase again and It worked for me!!

Thanks for the Help!!

[former_member200588 · Accepted solution]

Thanks Igor for confirming!

Are you also using SUM 1.0 SP 10?

[Former Member · Accepted solution]

Hi Roc,

I did the same thing as you! I started with the SPS10 and then My second run was with SPS09. Which is the current one. So the problem wasn't related to SUM, but the R3trans itself. I think even you using the SPS10 and replace back the previous R3trans, it will allow you to continue the patching.

Cheers,

[former_member200588 · Accepted solution]

Yeah, thats what I thought so. The only reason why i used latest R3trans was because SUM SP10 won't continue unless R3trans is updated.

Thanks man. My second run is in progress and I haven't reach that phase yet. *fingers crossed*

[Former Member · Accepted solution]

Not a problem 😃

Once you reach that error, just replace the R3trans back from previous compilation e.g 201 and select INIT to restart the phase.

Good Luck!

[Former Member · Accepted solution]

Hello,

I'm in the same situation. I'm currently updating solman 7.1 to the last SPS available (SPS 11).

I'm using SUM SP10.

I tried to replace R3trans.exe file located in S:\usr\sap\SID\SYS\exe\uc\NTAMD64 but when I relaunched (with INIT option), it still failed.

Do you have any idea ?

Thanks !

Jovani

[former_member200588 · Accepted solution]

Hi Jovani,

You need to replace the R3trans in SUM abap exe folder.

[Former Member · Accepted solution]

Hi Igor Chang,

Your solution worked for me as well.

The error was at the MAIN_TRANSEXEC/TABIM_TRANS PHASE while using SUM tool 10 PL3.I used the latest kernel version 7.21_EXT NUC with latest Tp and R3trans.

ErrorLog:

4 ETW000 define import portion 016282 - 017244 (size = 152995712)

4 ETW000 define import portion 017245 - 018806 (size = 153518985)

4 ETW000 define import portion 018807 - 999999 (size = 145622588)

4 ETW690 COMMIT "13624" "14014"

4 ETW000 waiting for the childrens' results (date&time: 12.05.2014 - 04:50:09)

2EETW000 child process 9240654 terminated -> setting rc=12 for this import portion

4 ETW000 21 13.054196

4 ETW000 [dbdsoci.c ,00000] *** ERROR => ^^ Ds_exec() -> err=1=DS_SQLERR 13 13.054209

4 ETW000 [ dbds ,00000] ***LOG BY2=>sql error 24374 performing EXE 50 13.054259

4 ETW000 [ dbds ,00000] ***LOG BY0=>ORA-24374: define not done before fetch or execute and fetch

4 ETW000 23 13.054282

1AETW000 SQL error 24374 occured: ORA-24374: define not done before fetch or execute and fetch

2EETW000 Please contact the SAP support.

Solution :

The solution was to go copy the R3trans and TP, one level below the latest level and the PHASE continued.

[ingo_seeberg-hinrichs]

Hello all,

same procedure here. The right answer helped me out.

I had troubles with R3trans version with compile time 4th of may (R3trans 741UC, 33) - exactly the same error message as initially.

After finding this thread I was searching in SAP portal (SWDC) and SAP seems to have reverted the newer R3trans version with a bit older release 28 (at least for my kernel branch), compile time 31th of march.

This version R3trans 741_UC, v28 is actually working (within SUM 1.0 SP10.5) and the error seems to be eleminated.

Thank you for sharing this,

best regards,

Ingo

[Michael-G]

According to SAP a new R3trans version will be released until end of this week.

Regards

Michael

[ACE-SAP]

Hi

The error is still there with SUM 1.0 SP 10 patch 5 (09.05.2014).

On an Aix/Oracle system SUM asks to upgrade to the latest R3trans version (currently SP 229 - 29.04.2014) ... but the [MAIN_SHDIMP/SUBMOD_SHDIMP/SHADOW_IMPORT_INC ] phase can only be processed using R3trans 7.21 SP 201.

Hopefully SCN was there and I did not need to search too much

BYTW I had the same bad surprise with SAP support on a message

On public holidays only VH's will be taken care.

I thought SAP support was supposed to be worldwide, and I get the same answer but for Chinese new year !

Regards

[former_member200588]

Hi Yves,

I know right!

When they finally replied more than 18 hours, I have already restarted the whole upgrade using older SUM version.

And that's not the only thing I was pissed. After I logged the high message and they did not reply, I went on to logged a new Very High message. And I put my mobile phone right beside me.

Surprisingly, half an hour later, my message was downgraded to High. And that's because some "very smart" SAP consultant decided to call my office number twice when I have already provided my mobile number there...sigh... and the reason why I didn't pick up the office call is because it's also a public holiday in my country and I am working from home.

Until now, I still have the feeling that they purposely did that so that they can downgrade the message.

I am so disappointed with SAP support. The price that SAP customer is paying just don't gel with the support quality that we are getting now.

[Michael-G]

Hello all,

same error here:

Error in phase  SHADOW_IMPORT_INC with R3trans Version 721 Ext UC v229

I have replaced only R3trans with Version 212 (because no new Version is available on marketplace)  and the phase continued and hoepfully will finish without errors

SUM version: 1.0.10.4

Regards

Michael

[former_member189797]

This seems to be issue with the R3trans. Please update the R3trans to a lower version.
Please note that in the phase the R3trans which is being used is from the the directory
../SUM/abap/exe/ , so you need to update the R3trans in this directory.

[Former Member]

I replaced the R3trans.exe in the good folder.

It's still running now. I keep you in touch.

Thaks a lot Roc Kee Ho and Gaurav Kumar Pandey 😉

[former_member182657]

Hi Roc,

Before use of SUM1.0 SP09 better to take backup for SUM 1.0 SP10 for SAP support reference.

Regards,

Gaurav 

[former_member200588]

Nobody knows about this error?

I have logged a ticket to SAP already but they have not reply yet...

[former_member182034]

hi Roc,

Please have look at point # 4 in this SAP Note. It might be helpful

SAP Note. 1074030

please download latest version of R3trans and TP and put in SUM/abap/exe folder.

Regards,

[former_member200588]

Hi Abdul Jamil,

Thanks for replying, unfortunately i already tried with latest tp and r3trans.

I have decided not to waste time anymore and restart the whole update by using SUM 1 SP9.

Hopefully it will work.

SAP still have not reply to my high priority message...

[former_member182034]

Dear Roc,

You had to go with old installation and it is strange that you don't get reply from SAP AG while you had created ticket with high priority. Anyways Please share the the reply of SAP AG.

Regards,

[former_member200588]

Hi Gautav,

the content is same as what i posted in the original post.

SHDALLIMP.ELG.txt.zip

[former_member182657]

Hi,

For related issue please consider SAP Note  1515557 - tp import: error 13 on MAIN IMPORT

Regards,

Gaurav

[former_member200588]

Yeah i saw the before and did it already along with updated tp and r3trans.

Still no luck.

[former_member182657]

Please share log file SHDALLIMP.ELG

[former_member182657]

Hi,

If possible for you try to use SUM 1.0 SP09 instead of SP10 as of some issues with this SP.

Regards,

Gaurav

[former_member200588]

Hi Gaurav,

Thanks for the reply.

But, how do i do that? do I have to restart the whole process again using SP 9?

[former_member182657]

Hi,

First refer SAP Note  1515557 - tp import: error 13 on MAIN IMPORT

Hope this note will help you.

Regards,

Gaurav