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Slow in searching service call due to huge records

jessie_ng2
Participant
0 Kudos
167

The service call module has about 150000  records.

When do the wild card search using * for the service call, at the service call list, if using the Copy Table function, the system will hang.

SAP > Service > Service Call > input * > Search > encounter performance issue > click filter > encounter performance issue again. Basically, due to the huge records. I tried to search by key word to narrow down the search then no performance issue.

Their is no performance issue with other modules. 

What is your suggestion? I thought SAP Business One HANA can handle huge records.... Should we refer the issue to SAP?

 

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nidhisingh14
Product and Topic Expert
Product and Topic Expert
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Hi jessie_ng2 

What version of SAP Business One you have ?

Regards

Nidhi

jessie_ng2
Participant
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SAP B1 V10 FP2011 HANA