Ship-to-party problems?

[Former Member]

Hi Friends,

We have a problem in convincing a customer on Ship-to-party feature in Sales order processing.

System allows us to enter a partner as Ship-to-party as long the same is extended to the required sales area and has the right account group.

Now, for a SP, we can enter any SH as long as the partner satisfies the above criterion irrespective of whether it is maintained as a partner in the customer master. Now, this poses a problem.

They did create a standard order and by mistake they have entered a wrong SH parnter( wrong here means an SH which wasn't maintained in the customer master). This is wrong business-wise.

How can we convince them that there is no check to ascertain partner entry (with ref to Customer master)?

Thank you all in advance.

Regards

Ananth

[Lakshmipathi · Accepted solution]

Dear Ananth

Through IMG control, you can implement in such a way that in sale order, ship to party should not be modified and whatever maintained in sold to party customer master, that should flow. Let me know if this is okay with you so that further suggestion can be given as to how it can be controlled.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Thank you Lakshmipathi.

The first part i know (Not modifiable indicator in partner determination). The second part i definitely require your expert advice.

Thank you very much in advance.

Regards

Ananth

[Lakshmipathi · Accepted solution]

Dear Ananth

If you control in IMG setting for Sales Document Header, then the ship to party has to be maintained in the sold to party customer master and it cannot be modified in sale order. Hope this is what your requirement is also.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Thanks for your quick reply.

However, by checking "Not modifiable" indicator it makes the partner invalid for changes once we have created a order and go back to it in the change mode(the feild gets greyed out).

But in your 1st reply you had mentioned about"whatever maintained in sold to party customer master, that should flow". Now, how can have a fool-proofing system, wherein it just does what you said.

Request your advice.

Regards

Ananth