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Setting "Reason&" for Cancellation in Service Contract

ISoma
Participant
0 Kudos
455

Hi, Expert!

When cancelling a Service Contract, you select a reason for cancellation.
Can the number of cancellation reasons be increased in the configuration?
Service Contract Cancellation Reason.JPG

 

 

 

 

 

 

 

If I want to add more options for cancellation reasons, will I need to develop an add-on?
Please check.

Soma

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Kangkana
Product and Topic Expert
Product and Topic Expert
0 Kudos

Currently as of 2408 there is no such customizing available for service contract cancellation reason. 
Request you to raise a requirement using the customer influence portal

ISoma
Participant
0 Kudos

HI,Kangkana!
Thank you for your answer.
Will it be possible to customize the reason for service contract cancellation reason in 2025?

Soma

Tom_Wei
Product and Topic Expert
Product and Topic Expert
0 Kudos
here is the CIP from other customers, you could just vote for your customer
Tom_Wei
Product and Topic Expert
Product and Topic Expert
ISoma
Participant
0 Kudos

Hi, Tom_Wei!

Thank you for your answer.
I also voted for this feature because I would like it to be added.

Soma