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Service Entry sheet created with 0 (zero) value

former_member406718
Participant
0 Kudos

Hello Experts,

We are looking at an issue where SES got created in Production system with 0 value (Net Value Incl. Tax = 0 and Total Value = 0)

This entry was also released (in Green status) now

When we try to 'cancel Release' this entry in ML81N, we get the below error -

Entry sheet with value 0 cannot be accepted

Message no. SE541

Also, I am not able to recreate this issue in test system

Can you please suggest what can be done to reverse the entry?

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

former_member406718
Participant
0 Kudos

We were able to somehow reverse the entry through ML85

Closing the thread now

Thanks

Answers (1)

Answers (1)

JL23
Active Contributor
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Is it an older SES or recently created?

KBA  1904679 - Service entry sheet with zero quantity explains how to reproduce the situation, how to prevent it  and how to fix it

former_member406718
Participant
0 Kudos

Thanks for the Prompt response,

The service entry was created this month

I did try by checking the "Deliv. Compl." indicator on the PO and then tried to reverse the service entry but I get the same error i.e SE541

Thanks