cancel
Showing results for 
Search instead for 
Did you mean: 

SAP

Former Member
0 Kudos

Dear All,

I created delivery for service item, i want to create AR invoice now but while adding the document, error showing as "on hold account is missing" , i don't know what to do. pls help me.

Thanks and Regards,

Sarankumar.B

Accepted Solutions (0)

Answers (4)

Answers (4)

jitin_chawla
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Please check note no : [1601484|https://b1-support.wdf.sap.corp/sap/support/notes/1601484] and see whether your issue is similar to the one mentioned in the Note.

I would recommend you to kindly test the issue by upgrading the database COPY to 8.81 PL08 and see whether the issue appears or not.

Kind Regards,

Jitin

SAP Business One Forum Team

Former Member
0 Kudos

Hi Saran,

Your GL account might be on hold,please check your GL and also assign the needed GL for this Transaction.(GL account determination)

Regards,

Darius Gragasin

Former Member
0 Kudos

HI

What kind of item it is?

ex:inventory item.

Former Member
0 Kudos

Hi Saran.....

Is this Item Non Inventory but Excisable and is it asking to create first Excise Invoice?

Or If it is non excisable Service Item and you are directly adding AR Invoice then have you mapped Rounding account as it is required in GL Account Determination in General Tab?

Regards,

Rahul