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SAP S4HANA Cloud Public - Professional Services Questions

samuelmarques_7
Discoverer
0 Kudos
367

Hello dear community,

I have some questions regarding professional services and would like to request your assistance.

1- Removing a resource from the work package after hour submission and approval (timesheet)

I logged hours on an employee's timesheet, then removed those hours and tried to delete the resource (employee) from the work package, but the system does not allow it. After the hours are logged and approved, even if I remove them from the timesheet, is it no longer possible to remove the resource from the project's work package, or am I missing a step?

samuelmarques_7_0-1708509562186.png

2 - Automatic approval of hours on the timesheet (not intended)

The system is automatically approving the hours logged by employees on the timesheet, which prevents me from receiving notifications in the "My Inbox" app to approve the hours. What could be the reason? How can I set it up so that the system does not automatically approve, as it is not intended?

3 - Error when setting a project to "closed"

I am unable to set a project's status to "closed" (application used - plan customer projects), I receive the following message (image). How can I resolve this issue?

samuelmarques_7_1-1708510198943.png

4- The project does not appear on the timesheet for hour logging

I am not assigned as a resource in the project's work package, however, there is an option that allows individuals not included in the project to log hours, as shown in the image below. However, when I try to log hours, the project does not appear. What could be the reason and how can I solve it?

samuelmarques_7_2-1708510405113.png

samuelmarques_7_3-1708510796984.png

 



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tobias_roeck
Product and Topic Expert
Product and Topic Expert

thHello @samuelmarques_7 ,

In the future, can you please raise your questions 1 by 1 as this makes them easier to find for others in the community 🙂

Now to the answers:

  1. Removing a resource after they booked hours is indeed not possible. This also applies when those resources removed their time recordings. The reason for this is that journal entries do exist by this person against this work package.
  2. The approval of timesheet entries can be configured via the configuration activity Configure Data Entry Profile. Here you can select the checkbox approval required for two types of employees: internals and contingent workers
  3. Setting the project to from completed stage to closed requires to run event-based revenue recognition. This can be done in the app Event-Based Revenue Recognition Projects. Please select the period and ledger and choose the Revalue button in the app. Please run this for all ledgers, and all WBS elements in the project. Alternatively, you can also schedule the application job Run Revenue Recognition Projects
  4. To book times to an unstaffed project you need to add this project in your timesheet as a task. For this, please click the three horizontal lines, the "burger menu" on the right hand side in the app Manage My Timesheet. Please then choose Create Task in the bottom-right corner. You can then select unstaffed project and enter the work package ID on the popup. After this the project appears as a task to book times on in the timesheet.

Kind regards,

Tobias