SAP ByD Balance confirmation run- accounts with balance 0

[jaime_dominguez]

Hello

I would like to know how to make that receivables balances confirmation run include accounts with balance zero. I mean, I would like to send the account statement to accounts even if customers have no open ítems on date, but I can't find the way

Many thanks

Regards

[HarshalVakil · Accepted solution]

Hello Jaime,

Can you try running balance confirmation for all customer and also leave selection for account balances field blank.

That should run Balance confirmation for all account regardless of their balances.

Regards,

Harshal

[jaime_dominguez · Accepted solution]

Hello Harshal

Many thanks for your answer. It works what you said, but in case you need to run balance confirmation selecting one or several customers, it seems that it doesn't work, can you confirm this?

Thanks

Regards

[HarshalVakil · Accepted solution]

Hi Jaime,

Yes when you select specific customer or range of customer this does not work and system does not generate the balance confirmation.

However I think in such case, you can use balance confirmation of type : "Request"

Regards,

Harshal