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SAP Business One - External Access by web Browser

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Hi, how´s it going? I got a problem with the browser service. It´s working within my network with the https://servername:8100/dispatcher and it´s working outside my network too with the same direction.

The thing is that is working because I modified the 'hosts' file adding:

187.x.x.x (myexternalIP)       Servername

But when I tried to access from https://187.x.x.x:443/dispatcher it doesn´t work. I tried both ways (inside and outside) and this error appears

while trying to invoke the method of a null object loaded from local variable 'provider'

I´m sure that it´s not because of the ports, it must be related to Apache. I attach a image below, I hope someone could help me! thanks.


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I tried fixed it in the route "C:\Program Files (x86)\SAP\SAP Business One BAS GateKeeper\tomcat\conf" with the file SLD-Cconfig.xml, and put in the name server the external ip. Then restart the service of "SAP Business One Browser Access Server Gatekeeper" in one moment is run.

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I tried already but it gets worse 😕 a message appears saying "SLD initialization failed" or something like that.