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SAP B1 9.3 HANA Browser Access-Cost Center fields disappear

beehoiphoebe_yeo
Active Participant

SAP Business One HANA 9.3 PL08 32 bit, using SAP web browser access link to access SAP, randamly will encounter the issue at sales documents, e.g. Sales Quotation, Sales Order and AR Invoice, the 'Cost Center' fields are suddenly disappear, tried go to 'Form Setting' and the fields are also disappear. The users often have to logout from SAP, clear cache and restart the PC, then the fields will appear again.

The issue happen to almost all users randamly, though may not be the same timing.

Anyone of you experienced the same thing before? How to fix the issue?

Accepted Solutions (0)

Answers (3)

Answers (3)

mchuprys
Discoverer
0 Kudos

I have exactly the same issue in 9.3 PL 12 SQL. It randomly appears in different databases. The solution is to take a backup of the database and restore it (overwrite the existing one). Strange, but it works for me.

beehoiphoebe_yeo
Active Participant
0 Kudos

As this is a random issue and cannot be reproduced in other environments, SAP support consultant asked to upgarde to the latest Business One version 10.0, and continue to check it after upgrade. In my case, the customer has not upgrade yet.... so I don't know if verson 10 still happen or not.

mchuprys
Discoverer
0 Kudos

I have exactly the same issue in 9.3 PL 12 SQL.

Did you find a solution?