Sales Order Type:CBAR operation（Refund Type：1 Replacement Material）

[ISoma]

Hi Expert !!
I create a return order using sale order type CBAR with the following details:

• Follow-Up Act：0001 Receive into Plant
• Next Follow-Up：0021 Send Back to Customer
• Refund Type：1 Replacement Material
• Refund Code：P Create Reaplacement Order

In this case, I want to manage the returned inventory as customer assets.
(I want to manage it with an inventory value of ￥0 .)

How can I make this happen?


Soma

[Nina_Kou]

Hi Soma,

Thanks for raising this question.

To achieve this, you need to activate a feature 'Suspend Valuation' via SSCUI 106396 - Configure Returns Order Type for Standard Return.

After the feature is activated, you will see a flag 'Suspend Valuation' when you create returns order. If you selected it, the refund would not impact the ownership for the returned product, and the ownership only be changed after final logistical follow up activity is confirmed. If you final decision is move the returned goods back to customer, then the returned goods would never be valuated.

Hope the solution can help you.

Best Regards,

Nina

[ISoma · Accepted solution]

Hi Nina !

Thank you for your prompt response.
This is the answer I was hoping for. The problem is solved.

Thank you very much！

Soma