Sales Order Notification - Reminder

[former_member150831]

Dear Expertise,

We have a situation where in the Marketing Team keeps making changes to the existing sales order,

The changes made to the sales order in are often not communicated to the production people and this leads to creation of the products not in sync with the updated sales order.

Could someone help us on this further process step to be followed with any documents would be appreciate .

This is related to S4Hana public cloud edition.

Thanks and Regards

Prabhat Kumar

[Sean_Zhang]

When you're talking "often not communicated", is it always the case? or only some of the change on Sales Order was not communicated to Production?

In the meantime, you mentioned the notification, may you be more specific what and where the notification is?

I feel the information for the above question might be helpful to expert to pick your question.

[former_member150831]

Dear Zhang,

Yes after creation of sales order any changes/amend information should go to Production dept accordingly.

Need notification to pop up production dept as this sales order has some changes/amendment.

Hope this information will be helpful to understand the questions.

Thanks and Regards

Prabhat Kumar

[Rajprit]

We helped you to accept the answer, since there were no updates. ​ You can unaccept it anytime if the answer provided was not helpful enough and you have further questions.

[a_montesdeoca · Accepted solution]

Hello sabarinathank,

I would recommend analyzing the use of approval workflows for sales documents. Alternatively you can also analyze the use of Sales Orders Events to notify about changes to a remote system or custom app.

Hope this helps.

Arturo Montes de Oca