Hello,
I searched a lot before writing. It seems to me that as a standard in service processes (service contract > service order > service confirmation) there aren't specific trigger for batch determination, not even the possibility for the technician to insert in the service confirmation the batch number for parts used during service execution. Batch determination takes palce in the logistic integration to the service order. If it is so, do we have a user exit to influence this behaviour, the possibility to determine the batch in the service confirmation ?
Thanks a lot
Irene Faustinelli
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