Our accounting dept has a situation with Credit & Debit memo being invoiced, even though they are on "billing block". Are we missing a step when we put the billing block on? They state that this process used to work, and now it doesn't. We recently went live on SAP, so there is a lot of "newness" amongst our team. Any guidance would be welcomed. Thank you!
Its not possible that Credit & Debit memo requests were invoiced while the billing block was set. With billing to credit and debit memo requests its not possible to create invoice. Please re-investigate the process followed.
Or it may be the case where credit memo has created directly from invoice without credit memo request.
check and revert