Rework Processing - Stock-Manufactured Material (BJN) & Serial Numbers

[georg_strahlhofer]

When I use the scope item BDD - Customer Returns as input for the scope item BJN, I already have a serial number from  the returned good for FG126. I use this material as a BoM item in my rework order and also as the header material.

In the standard process, a new serial number for FG126 is created, which doesn’t seem right to me because I would like to use the input serial number at the header level for my goods receipt of the reworked product.

Could you please give me some ideas on how to handle such a use case? Are there any possibilities in customizing the serial number profile based on the production order type?

[FRilke · Accepted solution]

Hi Georg,

You could manually assign the returned serial number(s) when creating the rework order via Menu > Header > Serial Numbers... Then you can post the consumption of returned FG126 with serial number and again the goods receipt with the same serial number as it is transferred from production order to goods receipt app. 

The rework processing can then be shown in the "Serial Number History" app - I skipped delivery to and return from customer - flow starting on the right with initial production order: 

If you don't need to record the serial number during rework processing in the ERP system you could think of an alternative process using a production order without consumption of the returned material or goods receipt (app "Production Order without Material - Create"). Here, you add only other materials which are required for rework processing in the production order component list but not the returned material. 

Kind regards
Franziska

[georg_strahlhofer · Accepted solution]

Hello Franziska, thank you for your helpful response. I will try the recommended solution. Best regards, Georg