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Revenue bearing service order and non-revenue bearing service order

Former Member
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Hi Gurus,

1) Please let me know the difference between Revenue Bearing Service orders and Non-Revene bearing service orders.

2) What is the difference in settlement of both?

3) It will be helpful for me to understand if you can give examples for each.

Regards,

Sam

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Answers (2)

Answers (2)

Former Member
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peter_atkin
Active Contributor
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A revenue bearing order is not linked to a contract/sales order item and therefore any revenue is posted back to the service order (e.g. SM02 order type)

A non-revenue bearing order is linked to a contract/sales order item any any revenue is posted to the sales document item so the service order is non-revenue bearing (eg.. SM01 order type)

PeteA

Former Member
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can you tell me the difference revenue bearing service order and non-revenue bearing service order with example.

how to handle the repair and return process in a gear business company. i m servicing the gear box which i supplied one year before to a customer. now i m returning back to my comany and do some repair, quoting the customer and charging them.

how to caputure this process in customer service module.

regards

vinoth