Returns from 2 Plants

[Former Member]

Hi

I have a sales cycle from 2 plants, wherein the system creates a 2 deliveries automatically after creating an order. We just have to go in VL06G and do PGI and then VF01 to create a billing document.

Now the problem is the returns cycle is not working. Can anyone suggest.

I am able to create a return order but what next?

Please suggest.

Thanks & Regards,

Vinod

[former_member204513]

Hi Vinodh,

When you have return process these are activities you need to do,

1. Define the document types for the return process and set the copy control for that.

2. item category determination.

3. Conform Return goods will be recieved by which plant and which storage location.

General proces is Create Return order with ref to Sales order or Invoice ---> Return Delivery --> Returns Credit memo.

I hope It is usefull to you

Regards,

Murali.

[Former Member]

As you said the delievry and order gets created from two plants, I assume that those two plants should be a manufacturing plant. Therfore when you creating a return first, find out which is the return plant or may be scraps plant for the same material. Secondly please create a return with refernec to the invoice of the previous order and then follow the PGR process. In the Return Order itself you can assign the line items to the respective recieving plants.

Its equally important to know whether the return process has the proper item categories assigned before you proceed, so please also check VOV4.

Award points if you find the answer satisfactory.

Please let me know if doubts exists.

Thanks