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return delivery.

Former Member
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Hi Gurus,

Our client created One Order did delivery and Billing. Payment is also done by the Customer.

Now the Customer given some returns stock. So he did returns order and returns delivery.

But he doesnot want to do Credit memo. for that i suggested to do "Free of Charge " Order.

Is it right to do Free of Charge Order? Shall we do free of charge without any reference? How it affect with finance side?



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Former Member
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You are saying that already payment has been made,if you do not do credit memo how can the balance will nullyfy for return goods?end of the period or year there is some differences from fi you said if you create free of charge order there will be no problem with Inventory from accounting point of view,but there should be problem in revenue side.If revenue based and CO-PA based reports are there then there will be problem of reconcile.So take care.



Former Member
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Hi ,

Yes what u suggested is correct . This type of scenerios can be handle either by creating credit memo or free of charge delivery.

Yes u can create free of Charge delivery with respect to ur return order .

Please maintain copy control at header, item and schedule line level in tcode VTAA and please check the check box saying update doc flow .

This will keep track of return doc against which u have created free of charge delivery.

Hope this help