resposibilities of a SAP-MM consultant in a support project

[Former Member]

Hello guys,

can anyone list the responsibilities of a SAP-MM consultant in a support project and in a Roll-out project.thanks

[Former Member · Accepted solution]

Support project

you generally help the user day to day activity where user find problems to executing the transaciton or have security related issue or some new bussiness process needs to be implement or some changes required

Implement the changes and testing the funcitonality than migrate to production

reporting help

master data upload help etc will be a part of support project

some time you have to help the user to identifying the problems.

Roll out Project

it is same like new implementaion only diff is here you don;t have to collect the requirements from the user because it is alreqady omplemented some where and now you are implementing same here

[Former Member · Accepted solution]

The responsibilities of a support consultant are:

Primarily responsible for Handling tickets and application support to the End users

When an issue comes diagnose, analyze and solve the issue

Responsible for any enhancements

Writing functional specs and interacting with ABAPers to develop any user exits

Training the end users and preparing end user training material

[Former Member]

thanks