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Reason code at Document entry

former_member619039
Participant
0 Kudos

Hi

We have few customer open items (invoices/credit memos etc) and payments items in the system. These documents have text field (BSEG-SGTXT) with some text written by users. But when users are going into document and trying to enter/change Reason code at additional data level,  the name of reason code is overwriting the SGTXT field by deleting existing text.

I tried to find any settings in config and substitution rules etc but couldnt find anything. Is there a setting in SPRO to check this or is this a standard SAP functionality? I couldnot find any documentation as well if it is a standard SAP functionality.


Any help would be appreciated.

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Check you reason code definition. See if " Do not copy Text" check box is ticked.

Pushkaraj

former_member619039
Participant
0 Kudos

Thank you very much  pushkaraj. It resolved the issue.

Answers (1)

Answers (1)

iklovski
Active Contributor
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Hi,

Please, check if note 1136064 is implemented in your system.

Regards,

Eli

former_member619039
Participant
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Thanks Klovski for response. I read the note but it doesnt applies to our version ECC 6.0 with EHP5.