Raise A Support Ticket In SAp

[Former Member]

Dear Gurus,

I would like to raise a support ticket to SAP.

Could anyone provide me to the link in the old portal.The new one does not list all my customers.

[former_member184146 · Accepted solution]

Hi,

     to raise a ticket you need the S user ID & password then you have to download a SAP Passport certificate from the site then you install and there you ready to go for raising a support ticket

if you have that then click on below link

SAP PartnerEdge

http://service.sap.com/partneredge

under SAP B1 product you will find a support TAB>> Incident Wizard (here you follow the instructions )

--Manish

[Former Member · Accepted solution]

Thanks Manish!

[former_member205766]

Hi Joyce

Check the below link

Report an Incident - Help | SAP Support Portal

With Regards

Balaji

[former_member188586]

hi

joyce

if your working Customer side  we don't have Access to Direct Raise Ticket  , with the help channel partner we can raise the raise the ticket ...

Regards

Ramudu

[Former Member]

Hi

Andakonda,

I  am working from the partner side.Could you be having a link to the old portal.

[former_member188586]

Hi

Check Bellow Thread