Purchase Order is not showing in Service Agent timesheet in S/4HANA CLOUD

[winnee_yau]

Dear SAP,

I have a Contractor (aka Service Agent) working for a customer project.

The project manager would like to submit timesheet for the Service Agent. However, PO item is not showing in the timesheet task of the Service agent. Currently the workaround is by "creating task" in the timesheet task list and PO is showing. The timeline looks ok too from PO and customer project.

-The PO start and end date for the service agent is 3/20/23-3/31/23.

-The duration of the work package for the customer project is 03/20/2023 - 04/30/2023.

Does anyone have idea how to make the PO item show automatically in Service Agent timesheet without the need to create task in the task list?

Note: I have seen a few KBA on this and it is for SAP Business byDesign environment. The solution does not apply to SAP S/4HANA Cloud environment, for example the "Time recording required" field in PO line item etc.

Looking forward to some ideas.

Thanks,

Win Nee

[Hardeep_Tulsi · Accepted solution]

Hello Win. In Purchase Order Item . Please check if you have configured the Purchase Order and Purchase Order Item with Material as Consultant and Material Group (Services), Account Assignment Category and WBS element with Project information. You have to select Account Assignment Category = Project (P) and Under Account Assignment , you have to specify WBS ElementWP1 (Ex. DOMESTXXX1.X)

You can learn more with Service and Material Procurement - Project-Based Services (‏J13‏) https://rapid.sap.com/bp/#/browse/scopeitems/J13. Here you can download the detail documentation https://rapid.sap.com/bp/assetsdownload/?publishedUrl=https%3A%2F%2Fsupport.sap.com%2Fcontent%2Fdam%...

Reference blogs https://blogs.sap.com/2022/10/05/timesheet-accounting-and-billing-on-s-4hana-cloud-for-professional-...

Please as well provide information , if you have done the below steps

1. The service agent/external worker has been assigned to the Purchase order Item. you have to maintain this field for ‘Service Performer’ just above the Account Assignment Category which need to be maintained and cannot be blank in system
2. The service agent has been assigned to the work package.

In Case you still need support, Please provide screen shots and process flow in the ticket under Component (CA-TS-S4) and we can analyze it further.

Thanks

[Eric_Yu · Accepted solution]

We helped you to accept the answer, since there were no updates after 7 days.

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