Process order with DLV status are not settled

[ssaher412]

Hello Experts,

We have two process orders which are having DLV status set on 24.11.2024 which falls on P11. We ran the job's for collective order settlement on 25.11.2024. The variances for these two orders were not calculated and in result the orders were not settled. When we ran the collective settlement on 30.11.2024 which falls in P12, these orders were settled. My question here is the DLV status was set in P11 still why system has not calculated or settled the order when we ran the settlement process on 25.11.2024.

Any help will be highly appreciated, Thanks in advanced.

[ssaher412]

Hello Experts,

I have checked these orders, these are actually settled. We have jobs which are being used to run the settlement process. So these orders were delivered on the evening of 24/11/2024 at 17:15:00 and the job for variances were ran on 23/11/2024 at 22:00:00 and after that the actual settlement job was ran on 24/11/2024 at 01:00:00. So my question is if these orders are delivered on evening of 24/11/2024 at 17:15:00 and the settlement job which was ran earlier in the mid-night of 24/11/2024 at 01:00:00 and completed in 10 mins, how this job settled the orders which are not delivered when the job was running.

Thanks in advance.

[Saif_Ali_Sabri]

The settlement job can settle orders that were delivered after the job started but before it finished. This is because the system processes transactions in real-time and updates continuously. So, even if the settlement job started at 01:00:00, it would still include orders delivered up until 17:15:00, as long as the job was still running.

[ssaher412]

Hi @Saif_Ali_Sabri the settlement job was not running more than 10 min, it got finished at 01:10:00, still it has settled the orders which were delivered at 17:15:00.