Recently we have implemented context menu for our client and it is working absolutely fine with containing all functions on right click option for non Xstep PI sheet. We came across an issue, as this context menu is missing process message function on Xstep managed PI sheet whereas getting all functions on non Xstep PI sheet. I have checked all config and SAP notes which was implemented but didnt get an exact clue why only 'Process message function' does not appear on Xstep PI sheet even after creation of new process message also.
Appreciate if anybody has come across such issue
Please implement these notes in your development system and then cross check it again.
2383597 - CO60/XT: User-specific Access to Context Menu of Browser-based PI Sheets/Electronic Work Instructions
2618155 - Improvement Note: User-specific Access to Context Menu of Browser-based PI Sheets/Electronic Work Instructions
2718647 - New context menu for “process-instruction” sheets.
If it does not work then open message to SAP.