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Process Mapping

Former Member
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Hi All

I have a problem i need your help:::

Problem:

1. There is an Trader who buys batteries from his vendor under 1 year replacement warranty ...

2. He sales the same batteries to his customers Under 3 years warranty replacement .(Invoice done )

3. Now the problem is if there is any problem in the batteries within 1 year then he(trader) replaced the batteries with the newer one (or old) and claim his vendor for the replacement .(the batteries are replaced by his vendor)(no problem under this).

4.Now if the batteries are replaced after one year (when vendor's warranty ends and trader's warranty starts (which is given by Trader's end)). The trader replaced the batteries with zero cost and accept the old batteries(zero cost battries) returned by the customer.

5. How can i manage the inventory.......... how trader can replaced the batteries with zero cost (with out tax) means trader accept the zero value cost batteries and replaced those with value existing batteries ...

please help me to map the process that how can trader issue the value existing batteries in zero cost as the batteries are replaced he can not generate the invoice ....... Please help me

Thanks & Regards

Rajnish Srivastava

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member614487
Participant
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Hi Rajnish,

You can use the Good Receipt and Good Issue transaction available in the Inventory management for tracking of these transaction.

regards,

pankajk

Former Member
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hi pankaj ...

can u please tell me the detail how i can manage this by step ...... the items are managed by serial number ... when i receive the goods how can i receive those previous item as the serial no are not available there, should i need to create the same serial number manually each time when i receive the goods ......... is it all show in expense account (item cost whn i replace the batteries.)

former_member614487
Participant
0 Kudos

Hi Rajnish,

You already answer your question.You take the Good Receipt at zero cost in the Scrap Warehouse against the serial number specified which you have to enter manually.While doing Good Issue your New Cost will be booked in the Expense account you will select.Hope it will clarify your query.

regards,

pankajk

Former Member
0 Kudos

Thanks Pankaj for your quick reply ...... it is very helpful for me ....................Closed.....................