Problem with accounting document

[Former Member]

Dear All,

I created a return sales order with reference to the original invoice & after creating the returns delivery (PGR also done), I created the credit note & the accounting document was generated.

After that I cancelled the credit note & the system generated the cancel invoice for the credit note as well as an accounting document. But the accounting document shows status as "not cleared".

Actually, it should display as"cleared".

Please guide me on this.

With best regards,

Allabaqsh G. Patil

[former_member70391]

Hi,

You should use the transaction code F-28 to do the incoming payment. Once the payment is done it will be cleared. This will be done by FI colleagues.

Hope it helps.

Thanks & Regards,

Nagaraj Kalbavi

[Former Member]

Hi,

was the credit note already cleared when you did the cancellation? If yes, you shouldn't have cancelled it.

Balazs