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Problem when printing

Former Member
0 Kudos
59

Hi guys,

I'm having a problem that has been bugging me for quite a while now.

Whenever I print something from SAP, I get the background all black!

Does anyone know a way around it?

I don't know if its something from SAP or the printer, but it has only occured in SAP, so it must have something to do with it.

The printer is a HP LaserJet 1320 PCL 5e

This is how it looks like:

http://www.badongo.com/pic/3744295

And this is when I print to pdf:

http://www.badongo.com/file/9804048

Thanks!

Accepted Solutions (0)

Answers (6)

Answers (6)

Private_Member_370152
Participant
0 Kudos

Hi Souza,

I tried this way, went to every field, go to the Properties > Color tab

Then un-tick the 'Highlight', 'Frame' and 'Background' fields

After that save the layout designer layout and print to the printer again.

It will be okay.

But problem is you need to do this for every single field inside your layout, because by default 'Highlight', 'Frame' and 'Background' fields are all ticked.

Regards.

Ivan

former_member187989
Active Contributor
0 Kudos

hi danilo,

Pl refer to SAP note #

Note 1001878 - Template corruption after upgrading database.

Hope it will solve your problem.

Jeyakanthan.

Former Member
0 Kudos

The background isn't black, and setting it to print image as raster didn't work either.

I'll see about the drivers.

Does anyone have any other ideas?

Thanks!

Former Member
0 Kudos

Hi Danilo

Try with a generic printer drivers like LaserJet 4 or 5.

Paulo Calado

SAP Business One Forums Team

former_member187989
Active Contributor
0 Kudos

hi Danilo,

Open Print Layout Designer,Check Background Color of all fields in it.

If it black,change it to white.

Hope above solution will solve your problem.

Jeyakanthan

Former Member
0 Kudos

Hi Souza,

Set the setting of your printer to "Print Image as Raster".

Cheers,

Dody

Former Member
0 Kudos

dear

please kindly check if the driver of the printer is uptodate

best regards,

xiaodan an