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Problem in starting Add-on

Former Member
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I have purchased and installed 5 license for the users.I have installed the add-on Outlook integration on these machines.But when I start the add-on it gave me two errors as,

1.

Microsoft Visual C++ Runtime Library

Runtime Error !

Program:\...........\Outlook_Integration\BO_Outlook.exe

This application has requested the Runtime to terminate it in an unusual way.Please contact the application's support team for more information.

2.

Add-on does not have a license.

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member583013
Active Contributor
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Dilip,

Add-on does not have a license error probably relates to the users license setting does not have SAP AddOns checked.

When you are doing outlook integration please make sure that each PC where the client is being installed has a fully functional Outlook installed and configured.

Suda