Price Agreements in Solution Order

[Isil_Ozel]

Hi Community,

We are implementing Solution Order for our client. Basically, we will create Service Contracts and Service Orders from Solution Order. My question is regarding Service Contract Item in Solution Order.

There is a need to put price agreements in Service Contract Items in Solution Order; so that Service Contract will have the price agreements, and on-demand service order created later on will be covered by the price agreement in the contract.

I am not able to see price agreement in Solution Order.

Can anyone guide me thru this? Is there any way to do this automatically other than manually?

Many thanks & kind regards

[a_montesdeoca]

Hi iozel-mt01,

Are you using service items, service parts or expense items? You can only use price agreements in Solution Orders that includes them. Please note that price agreements rely on the determination of relevant pricing information from the condition records used by service contracts.

For more detailed information:

• Price Agreements in Service Contracts
• Service Contract Items in Solution Orders

Hope this helps.

Arturo Montes de Oca

[Isil_Ozel]

Hi Arturo,

Many thanks for reply.

Yes, I am using Service Product (Service Contract Product) in the solution order. The product I am using is equivalent to SRV_CONTRACT in Demo system. So, I guess, what you are saying is, price agreements should be available for this item?

The problem is, I can't see price agreement tab for this item (Service Contract Item).

Would you be able to explain to me where to find it?

Many thanks & kind regards