Portal Runtime Error - User Mapping error

[Former Member]

Hi,

I got below error in portal screen(EP6,SP12) when i navigated "User Administrator" -> "User Mapping".

Thanks in advance for your kindly help.

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Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin

Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin

The exception was logged. Inform your system administrator..

Exception id: 06:16_27/05/05_0005_2051150

See the details for the exception ID in the log file

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in defaultTrace1.trc, there is error as below.

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#1.5#000C2900F78900140000002600000A900003F813C8396092#1117188777281#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#733#####Thread[PRT-Async 1,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:06:12_27/05/05_0004_2051150

[EXCEPTION]

#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin

Component class : com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent

User : Administrator

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)

at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:534)

Caused by: java.lang.NullPointerException

at java.util.Hashtable.put(Hashtable.java:393)

at java.util.Properties.setProperty(Properties.java:102)

at com.sapportals.portal.prt.component.usermanagement.MappingFieldParser.addElementToCreds(MappingFieldParser.java:177)

at com.sapportals.portal.prt.component.usermanagement.MappingFieldParser.parseFieldItem(MappingFieldParser.java:155)

at com.sapportals.portal.prt.component.usermanagement.MappingFieldParser.parse(MappingFieldParser.java:58)

at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.interpreteUserMappingFields(UserMappingDataModel.java:929)

at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:638)

at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:236)

at com.sapportals.portal.prt.component.usermanagement.UserMappingView.addLogonScreenFields(UserMappingView.java:238)

at com.sapportals.portal.prt.component.usermanagement.UserMappingView.createUserMappingGrid(UserMappingView.java:498)

at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminView.doContent(UserMappingAdminView.java:63)

at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:180)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

... 7 more

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[Former Member · Accepted solution]

Hi Kuoming,

The usermapping error is because you have installed portal with weak encryption. You can fix the usermapping error by reading the following forum question.

/thread/24177 [original link is broken]

Please post any EP question in the following forum

/community [original link is broken]

[Former Member · Accepted solution]

Prakash,

I had checked the encryption setting and it seems no problem.

After i deleted the imcomplete R/3 system definition ( in system lnadscape/system configuration), it works fine.

Thanks a lot.