cancel
Showing results for 
Search instead for 
Did you mean: 

PO e-mail sender e-mail ID is not correct in SOST

Former Member
0 Kudos

Hello All,

Issue - When PO sent out through e-mail, SOST shows incorrect sender user name. Although e-mail ID is correct. Incorrect user name and correct user name (which we are expecting) has same e-mail ID in user master. Checked and found that these two users are not linked at all except they have the same e-mail ID. Is this issue with SOST or Output Program?

Thanks,

Sagar

View Entire Topic
JL23
Active Contributor
0 Kudos

thesender in SOST is the person who created the message in the PO, so it is usually the creator of the PO.

In case the PO is subject to a release strategy the approver is taken as sender in SOST.

if you dont want the approver as sender, then you have to modify the coding according to an OSS note.

Former Member
0 Kudos

We don't have release strategy for PO. I am expecting name of the PO creater in SOST but I am getting the name of the user which is not at all related to that PO. Only similarites that they both have same e-mail ID.

E-mail sent out with sender as

First Name Last Name <Common e-mail ID>

Here first name and last name is coming of another user which is not related to the PO. As e-mail Id for both the users are same, we are fine for e-mail but name is not correct. Is this happening because of the commmon e-mail ID or some SOST settings?

JL23
Active Contributor
0 Kudos

SAP usually does it the other way around, it knows the creator of the PO (EKKO-ERNAM) and then searches for his email ID.

SAP does not have the email ID of the creator/sender in the PO itself,so randomly searching for users having this email address cannot be done by SAP standard program. Maybe it is developed this way in your own print program.