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PO Acknowledgment error

Former Member
0 Kudos
1,975

Hi Experts,

We are using EDI system to send the PO to vendor system and create sales order and after creation Acknowledgment will post to our PO.

here in some cases Ack idoc is failing with error 'Acknowledgment for PO item xxxxxxxx xxxx contains quantity variance.

this error is due to quantity difference between po and sales order.

can you please help me to allow posting of ack idoc even there is a qunatity difference.

Thanks & Regards

Gopi

Accepted Solutions (1)

Accepted Solutions (1)

JL23
Active Contributor

the long text of the message ME794 explains what to do:

Diagnosis

The vendor has sent you an order acknowledgment relating to purchase order , item , via EDI. The acknowledged (confirmed) quantities exceed the under-/overdelivery tolerances that have been maintained in the PO item and have therefore not been adopted in the purchase order.

The total quantity confirmed amounts to <unit of measure> in comparison with the ordered quantity of <unit of measure>.

Procedure

Either change the over/underdelivery tolerances in the PO item

Change purchase order

Or get the vendor to send you a new acknowledgment with acceptable quantities.

Former Member
0 Kudos

Hello Jurgen,

We have not maintained any tolerance limits.

but we have selected the check box unlimited to allow quantity varaince.

Thanks & Regards,

Gopi

JL23
Active Contributor
0 Kudos

please explain in more detail.

What is your PO quantity, and what quantity in the acknowledgement?

maybe it is not an overdelivery, maybe it is an underdelivery. and because you have not given a tolerance, you dont allow underdelivery at all, hence you get the error.

Set a tolerance as explained in the long text of the message.

Former Member
0 Kudos

Hi Jurgen,

PO ordered quantiy is 32, sales order quantity is 22.

Thanks

Sai

Former Member
0 Kudos

Hi Jurgen

this error might due to nderdelivery.

i will check by gving by giving tolerance limits for under delivery.

Thanks

Gopi

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Go to PO item detail -- tab Delivery, remove the overdelivery tolerance, then try again.

Good luck

Tao

Former Member
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Hi Tao Zhang,

I believe overdelivery tolerance check box is to allow more quantity than ordered quantity.

this is what we required in our scenario.but ack idoc is still failing with quantity variance error.

Please correct me if i am wrong.

Thanks & Regards

Sai

former_member225662
Active Contributor
0 Kudos