Physical Inventory Document Shows Book Quantity of 0 When There is Stock in Unrestricted

[mbrewer]

After entering a count of 62,208 EA for this physical inventory document, the comparison is showing that there is a book quantity of 0 and therefore a difference of 62,208.000. The issue is, there is actually a quantity of 62,208 EA in unrestricted for that material/sloc/batch. It seems if we create a recount document, then complete the count, the book quantity will be correct, but I cannot figure out why this is happening in the first place. Has anyone experienced this before?

Physical Inventory Document After Count

MMBE Stock Overview for Batch

[BWEISS1]

Yes, we have this issue ongoing. No solution yet.

[Vaibhav-Mishra]

Hello @mbrewer ,

This is strange. Did you try to do it in Quality server with same material and plant? Is it behaving in same manner?

Vaibhav Mishra

[mbrewer]

We've tried to reproduce this in our test environments with no success. This happens intermittently for various PI documents in Production.

[Vaibhav-Mishra]

@mbrewer : Looks like a system problem. I recommend you to contact SAP.

[mbrewer]

Agreed - we've done that but since they were not able to replicate the issue, they didn't provide any substantive support. Was hoping someone out there has run into this before. We will continue to provide examples to SAP in hopes that they can find a resolution.