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Personel Number is Locked

Former Member
0 Kudos

Hi,

I'm using the ERP Employee Self-Service and I have a user lock problem, which seems to be PC / Windows version related.

When I'm using my Windows Vista 32-bit computer with IE7 then I only sometimes get this number-locked error - that is, most often it works, but it gets locked sometimes, but when I'm using my Windows 7 64-bit with IE8 then I always get this number-locked error and I have never been able to use this self-service from this computer.

This is the below SAP error I get:

com.sap.pcuigp.xssfpm.java.FPMRuntimeException: personel number is locked

at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:112)

at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:122)

at com.sap.xss.hr.cat.record.blc.FcCatRecordInterface.setMessages(FcCatRecordInterface.java:1708)

at com.sap.xss.hr.cat.record.blc.FcCatRecordInterface.setMessages(FcCatRecordInterface.java:1661)

at com.sap.xss.hr.cat.record.blc.FcCatRecordInterface.onInit(FcCatRecordInterface.java:452)

at com.sap.xss.hr.cat.record.blc.wdp.InternalFcCatRecordInterface.onInit(InternalFcCatRecordInterface.java:234)

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only top of dump shown ---

And another thing. When I get the number-locked error on the Windows Vista PC then I just wait for approx. 1/2 hour and then I'm able to login without any problems, but for my Windows 7 PC it never works.

I hope somebody can help me, so that I'm able to use the Windows 7 64-bit with IE8, as this is my working PC, where I should use this self-service, and the problem seems to be related to the different PC's setup / software versions.

Regards - Johnny

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Problem solved.

Former Member
0 Kudos

My problem has been solved and it turned out that I always get the lock error if I use a URL directly pointing to the page I want to access in SAP, but if I instead use the official start-page URL then it woks without problems, and SAP will then redirect me to the page I need to access.

siddharthrajora
Product and Topic Expert
Product and Topic Expert
0 Kudos

have you checked if there are locks for this pernr too in SM12 , and follow recommendation as given above,

Please ensure when the user logs off even his locks are released

Former Member
0 Kudos

Hi,

thanks a lot for your fast feedback, and we will check your proposals and get back to you with a status.

Former Member
0 Kudos

Check

Check the Note 596698.

Regards