I have never raised a OSS request. Now we have an issue in production for which I would like raised with OSS. I have got a OSS id and password. Can anybody let me know the process for this?
Press this and this will take u another screen. From here u should be in a position to navigate urself. Yes for the first time it will be tough. I was so shy to ask and struggled all the way to find it out on my won.
You are correct. Even I felt shy when PM was asking me raise a request and I informed him I will do by today. I could not get much time to research. That is why I have posted a message. I have assigned points.
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