Ordered Quantity in Item Master showing incorrect balance.

[former_member345482]

Hi everyone,

I am using SAP 9.1 PL 5. I have a question regarding this item, in the item master data, it shows that I have ordered quantity of 96. I have checked and all the purchase orders are closed. Even when clicking on the inventory status, the this error appears: "You cannot continue; item is not connected to any open sales order, purchase order, or production order".

What else could cause this error in balance? Could it be a bug?

Please see the pictures below for more information.

Many thanks!

Stephanie

[kothandaraman_nagarajan · Accepted solution]

Hi,

It may be bug. You can use Restore item balance from Help-->Support Desk--->Restore.

But, this should be done with SAP support.

Thanks.

[barclay · Accepted solution]

👍 thanks!

[Anabel_Soleto · Accepted solution]

Excellent I tried and it is working well. Thank you