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Open Order Quantity Problem

Former Member
0 Kudos

Hi Experts!

On our open order report, it shows that there is a quantity discrepancy. The third-party order had a quantity of 2 and it was fully delivered and invoiced/billed, and completed; however it still shows up with an error open order quantity of 2. I checked the order and it showed that the schedule line had been deleted, which had the delivered quantity as 2, and now it has none. Any suggestions on how to resolve this issue on the open order report? Thank you for your time in advance!

Best Regards,

WC

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Will,

Check the MCHB, J_3ABSBS and J_3ABDSI tables to see if these tables are in balance. There are times when these 3 get out of whack. Do you have access to the rebalancing tool?

Former Member
0 Kudos

I don't think I have access to the rebalancing tool. How do i get this? Thanks!

rmazzali
Active Contributor
0 Kudos

run report SDRQCR21 to fix this problem.

pls. reward if helpful

Roberto