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Not able do export to pdf from preview

Former Member
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We using SAP B1 8.82 PL 04.

In our reports (invoice, offer, order,.. ) we are using our Logo (jpg -file). Preview is correct, also printing on normal printer. If we print it to an pdf-printer the document is black/white. When we export the document as pdf we get an error.

Does anyone knows a solution?

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Answers (1)

Answers (1)

Former Member
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What is the error you get when exporting to PDF?

Former Member
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It depends on the dokument:

(I want to translate it: one of the function in this report is not supported from the selected exporter. QUT20022)

Offer: Eine der in diesem Bericht verwendeten Funktionen wird vom ausgewählten Exporter nicht unterstützt. QUT20022 {b1c4d546-5ebc-4b06-b3c7-931705677519} {E1B75DBC-E62F-4B60-B32E-D9DDB782178D}.rpt

Order: Eine der in diesem Bericht verwendeten Funktionen wird vom ausgewählten Exporter nicht unterstützt. RDR20012 {4f3ce9cf-7e87-47d8-9478-e397f175f679} {A94E08EC-CAE3-479A-820B-5B6A3B948691}.rpt

Delivery: Eine der in diesem Bericht verwendeten Funktionen wird vom ausgewählten Exporter nicht unterstützt. DLN20021 {c49a49cd-760e-4a57-a77d-1fe517d6dacd} {C5F547F1-5385-4D96-9193-41549475347B}.rpt

and so on.

Former Member
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Hi Helmut

Do you have any strange fonts in the document.  I have had issues exporting to PDF out of SAP when the document had Frutiger font.

It seems that the SAP PDF engine doesnt understand how to handle this font.

Changing everything to Tahoma or Arial worked.

The customer started to send attached documents via Autodocs rather than SAP Mailer and this worked OK with Frutiger too.

Rob.

Former Member
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Thank you, very much, i had some strange fonts in the document. After deleting it, everything is ok

Franz