No valid service categories have been defined in Customizing (urgent plz)

[Former Member]

Dear All,

We have configured all the settings for service master in our

development client and moved to production client.

While trying to execute AC01/AC02/AC03 T-codes we are getting the error,"No valid service categories have been defined in Customizing" message

nmber "Message no. 30079"in PRD

We have tested all the settings in our quality clent and then moved to

production. The same is working fine in quality client

We have transported all the request to PRD without errors.

Kindly suggest at the earliest.

Best regards,

Arahanth

[Former Member · Accepted solution]

Hi

Check that service categories are defined in production server and also ensure that number ranges are maintained for them.

path is MM->External service Management->service master->define service category. and also define number ranges.

Reward if usefull

Regards

[Former Member · Accepted solution]

Satish,

Thanks you hit the right chord. The issue now stands resolved

I had missed number range assignment.

Full marks to you!!!

regards,

Arahanth

[BijayKumarBarik]

Hi,

Number range, Characteristic Class can not be transport from

One Server to Another Server.You have to again create it in PRD.Check all Configuration steps also.

Now start creating Service Master(AC03)

Regards,

Biju K