No customer master record exists for sold-to party VP199 in Return Order

[binoida]

Hi Experts,

I have configured Sale order to Billing cycle and successfully done billing and tested in SAP ECC 6.0.

But I am unable to copy Return order with reference to sale invoice.

It gives error

No customer master record exists for sold-to party

Message no. VP199

Since I have already created sale order and done till billing, customer master do exists and system didn't give any errors during sales cycle creation.

I have checked almost all configurations and couldn't find solution. Also I have referred all SAP threads available in google and couldn't find relevant thread for this issue in Sale Return order.

Kindly guide me to resolve this issue.

[binoida · Accepted solution]

Hi Bilgin,

Yes , these customer codes do exist in KNVP table.

As you suggested , I have entered Partner functions screen in VD02 and saved the master data without making any changes.

But still error remains the same.

Please suggest alternate way to resolve this error.

Regards,

Binoy.