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Next Check Number changed

Former Member
0 Kudos

Hello Experts!

The customer Next Check Number suddly changed

means. it was suppose to be '60321' but now it is '60323'

and if we check the there is two cheks 60321-60322 for erlier dates (01/07/10 and 24/02/10)

Your help please!

Thank You!

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

If I understand correctly, when you did a search on the skipped check numbers, you saw they were already used on prior payments.

Check numbers can only be used once so you need to confirm whether these checks are valid - i.e. were they cashed? was a bank reconciliation done to show these checks cleared or are they still showing as unreconciled? (may want to get copies from your bank if cashed)

Do you have the actual check stock? If yes, you will need to void the stock if you find these check numbers did pass thru the bank.

If you find the check numbers are still valid, you should be able to go in your House Bank Account setup and reset the check number. You may need to void the previous transactions if the checks haven't cleared yet (they would be outdated now).

HTH,

Heather

Answers (0)