on 2019 Nov 27 7:49 AM
Hello,
We received below message from client bank when testing our check form produced out of S4HC. Our client and bank is in the USA. My understanding is by default the MICR format uses "MICR std" format. However, the bank is not accepting it and is requesting E13B format. Our developer has advised that E13B font can only be selected on the ADS server side which is managed by SAP. How can we go about using E13B format to meet the bank requirements?
"Character Dimension Errors - MICR characters were below standards for size and/or thickness (narrow/short characters). The height and width of the MICR character does not meet specifications. Please ensure customer is using the true E13B font and that the printer has been properly maintained. Customer could have a variation of the font and may need a different point size."
Request clarification before answering.
Hi Jacob,
We use MICR with our bank and don't have any problem, there was some back and forth with them on making sure the memo line didn't interfere with them reading it, but once we moved that up we had no issues.
Thanks,
Ryan
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