Hi SD gurus,
I worked in reputed telecom company in two profiles.Kindly help me in mapping process in SAP.
How to map all the plans like 249 plan where 300 mins are free,Roam like free service is free,Caller tune service,etc
Configuration done are defining postpaid as a division.
Maintaining master data for Postpaid 249 plan.
Maintaining master datas for Roam like free,caller tune service
Make MMR of Postpaid 249 as main material and other 2 master data as components i.e Explode BOM for the main item Postpaid 249 and explode it by Roam like Home and callertune services.
Tell me which material type is to be used while making services like Roam like Home,callertune service as SIM cards are outsourced from other company its material type is HAWA.
Is config is right if not so what is the solution?
2.Process of Profile 2(Outlet sales Manager)
As it is retail we can map it as ONE TIME Customer.
How to map such process in SAP?
Kindly suggest website for telecom processes in SAP.I found it on SCN but deals with CRM not core SD.
This might be more suited to CC - Convergent Charging type of process mapping. I am not sure it will be clean mapping in SD. While in theory you can create Material Master for anything - products / services, there will be things like Minutes Used which might need tracking, based on which Billing might be generated.
May be I am over engineering .